Several complaints/reports have been received by the Department of Tourism (DOT) regarding tours and/or travel bookings made on the internet through on-line booking websites for non-delivery of service or unethical business operations.
This is to remind the public to be more cautious and conscientious in transacting business with these type of operators. Before booking or purchasing any tour or travel services on-line, please check if the agent/operator is DOT-accredited. A list of DOT-accredited enterprises is available at
http://accreditationonline.tourism.gov.ph/Pages/Portal/PortalListEstablishments.aspx or call Accreditation Division at telephone numbers 524-9841 or 523-8411 local 185/179.
ADVISORY IN TRANSACTING BUSINESS WITH
ENSEMBLE e-TRAVEL PHILIPPINES
Specials 8/06/2012 Dir. Maria Rica C. Bueno, Office of Tourism Standards and Regulations
This is to remind the public to be more cautious and conscientious in transacting business with Ensemble e-Travel Philippines.
The Department of Tourism (DOT) has received a vast number of complaints/reports against the said operator for the non-fulfilment of its obligation on the travel packages it offered to the public through on-line shopping.
Ensemble e-Travel Philippines has DTI Certificate Registration Number 0099597 and offices at 47 T. Padilla Street, Cebu City and Aragon Street, Singalong, Malate, Manila.
For the information and guidance of the general public.